For more information regarding REX Airlines Flight Schedule, please visit: https://www.rex.com.au/default.aspx
For urgent booking related matters, please call the Customer Contact Centre on 13 17 13
– You can also amend your booking online at Amend Bookings.
Schedule Change – Occasionally we will need to reschedule your flight and we will always inform you at least 48 hours in advance. Should the rescheduled arrangements not be suitable, you may choose an alternate flight, or put your booking into credit or get a full refund.
Flight Delays/Cancellations – We understand that flight disruptions cause inconvenience, however some situations are beyond our control; bad weather, airport congestion and technical problems are just some of the elements that can cause delays and cancellations.
For known delays of more than 60 minutes, we will endeavour to contact you by text message in advance. Rex also has automated systems through our Customer Contact Centre 13 17 13 and our web site here where the latest delay status can be automatically tracked.
For delays within our control of more than 90 minutes, Rex will serve light refreshments where the location permits.
Airport Closures and Diversions – Sometimes the weather could force our aircraft to divert to an alternative airport and Rex will try its best to arrange for alternative transport to get you to your destination. If the diversion to an alternative airport is known before departure, you will be given the choice of a full refund or accepting the alternative arrangement.